My wife and daughter were traveling to FL from IL when their car broke down. Mt Auto adjusted their schedule to prioritize work on my daughters car. While waiting they ask my wife and daughter if they wanted to join them for lunch which they did. They charged a very reasonable price. Ironically, several hours later the car had another breakdown near Atlanta. Mt Auto worked with the Atlanta mechanic to explain what they had repaired and to help diagnose the new issue. I greatly appreciate they efforts and customer service.
Me and my family got a van from here and love it.
Great people. We broke down on our way to florida. They gave us presidential service. We had to stay in a motel while vehicle was being repaired. Mountain Auto did more than just repair our vehicle. They recommended a great motel, drove us there, and talked to the owners, he knew who then gave us a discount. We were WOWed. Thanks Mountain Auto for doing such a great job of taking care of complete stranger.
I just want to start off by saying thank you from the bottom of my heart ! You guys went above and beyond for me and my family ! We moved to Tennessee from Ohio with some friends of ours we were in TN for two weeks and things went south between us and our friends . Needless to say my fiancé and myself we packed up our two kids (1&2) and everything we had With us at the time and set out to Florida to be w family . Well about an hour into our trip we got a flat tire. Mind you we already had our donut on from a prior flat. So we pull off of 24 at truck stop and come to realize all the used tire places were closed for that day (it's 730-8 at night) so we had to stay the night at the truck stop in our car w our children stuck in Tennessee. After driving 7 miles on a flat on the side of the highway to get to this truck stop. We woke up at 630 that morning waiting for places to open. About 8 am I get on google and find this place . I called them and asked them if they had the tire that I need and how much. We went there (drove another .5 mile on our flat) . He replaced my flat and my donut w two good tires. Rotated and balanced them all for 100$ . Then proceeded to check all of my fluids and GAVE (didn't charge us) a THIRD decent tire to have not one but TWO SPARES . When we went to leave we tried to give him an extra 20$ and he would not take it. He said no were sticking w what we agreed on you guys are in a much worse situation then I am in just glad I was able to help I don't want no one w there children stuck in the side of the road. I just want you guys to make it safe. IF YOU ARE TRAVELING AND YOU HAPPENED TO RUN INTO A CAR PROBLEM THEY DO MORE THEN CAR TIRES! IF YOU CAN MAKE IT THIS PLACE IN MONTEAGLE TENNESSEE I DEFINITELY RECOMMEND IT ! BEST SERVICE I HAVE EVER HAD !!! Thank you so extremely much ! And we DID MAKE IT FLORIDA WITHOUT ANOTHER ISSUE!!!!!!!
Very friendly service. I felt like these guys know engines!!!
Mountain Auto Sales And Service is a US Car Dealer based in Monteagle, Tennessee. Mountain Auto Sales And Service is located at 9880 US-41, Monteagle, TN 37356, USA.
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